Privacy Policy

This page informs you of the policies regarding the collection, use, disclosure, erasure, and restriction of Personal Data when you use the Platform provided by Ganaf Tech Nig Ltd and how we maintain the quality and security of your Personal Data.

We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Data for providing and improving our ICT services and software solutions. By using the Platform, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Platform, you may be asked to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address, Name, and Phone number.
• Postal address and Date of Birth.
• Professional credentials or a photograph.
• NIN/BVN
• Usage data and technical identifiers ("Personal Data").

As an ICT firm, Ganaf Tech Nig Ltd generally does not require sensitive personal information (such as racial origin, political opinions, or religious beliefs) for standard service delivery. If such information is ever required for specific project mandates, it will be collected only with explicit consent and handled under the highest security standards.

Technical Data Collection

Log Data

• When you access our services via a mobile device or computer, we may collect information automatically, including the type of device, unique device ID, IP address, operating system, and browser type ("Log Data"). We may use third-party tools like Google Analytics to monitor this data to improve system performance and user interface design.

Location Information

• We may use and store information about your location if you grant permission. This is used to customize your service experience or provide location-relevant technical support. You can manage these permissions in your device settings.

Cookies

We use cookies to:

• Enhance your user experience and remember preferences.
• Understand system usage to improve software performance.
• Secure our platforms and prevent unauthorized access during active sessions.

The Purpose for Which We Will Use Your Data

We use your information to:

• Deliver Services: Fulfill our obligations regarding software licensing, system administration, and technical support.
• Communicate: Provide updates regarding service changes, security patches, or new ICT solutions that may interest you.
• Internal Operations: Troubleshooting, data analysis, software testing, and research for developing new technology features.
• Compliance: Fulfill legal obligations and prevent fraudulent use of our proprietary systems.
• Safety: Protect the integrity of our network and the security of all users.

Legal Basis

We collect and process personal data strictly within the scope of our statutory mandate and in accordance with the provisions of the Nigeria Data Protection Regulation 2019, the Nigeria Data Protection Act 2023 and other applicable laws and regulations.

The legal bases for the processing of personal data include the following:

• Performance of a Public Task / Exercise of Official Authority
  Personal data is processed where necessary for the performance of tasks carried out in the public interest or in the exercise of official authority vested in this institution. This includes the administration of government financial empowerment programmes, bursaries, and other social intervention initiatives.
• Compliance with Legal Obligations
  Processing is undertaken where necessary for compliance with legal and regulatory obligations to which the institution is subject. Such obligations include statutory reporting requirements, child safeguarding obligations, audit and accountability standards, and compliance with national policies relating to human capital development and public financial management.
• Performance of a Contract or Pre-Contractual Engagement
  We may also process personal data where it is necessary for the performance of contractual obligations or arrangements with beneficiaries, partners, or service providers. This includes the verification of beneficiary eligibility, validation of submitted information, and the transparent and accountable disbursement of financial assistance.
• Consent
  We may also in certain circumstances process personal data on the basis of the explicit consent of the data subject, particularly where such processing is not strictly required by law or public mandate. Where consent is relied upon, it shall be freely given, specific, informed, and capable of being withdrawn at any time, in accordance with the provisions of the Act and other regulatory requirements.

Third Party Agents

• 9 Payment Service Bank (9PSB)
• InterSwitch

Disclosure of Your Personal Data

You agree that we have the right to share your personal data with:

• Affiliates: Internal teams and service providers necessary for delivering our ICT solutions.
• Sub-contractors: Technical partners and cloud infrastructure providers necessary for the performance of our contract with you.
• Legal Requirement: Law enforcement or regulatory bodies if required by law or to investigate potential security violations.
• Business Transfers: Successor entities in the event of a merger, acquisition, or asset sale.

Security and Retention

Ganaf Tech Nig Ltd employs robust physical and technological measures, including firewalls and encryption, to protect your data. While we strive for absolute security, no method of electronic transmission is 100% secure.

We retain your data only as long as necessary to provide you with services or as required by Nigerian law.

International Transfer

Your information may be transferred to and maintained on computers located outside of your state or country, where data protection laws may differ. Our use of your data will continue to be governed by this Privacy Policy and the Nigeria Data Protection Act (2023).

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect information from children. If we discover that such data has been provided without parental consent, we will take immediate steps to remove it.

Your Legal Rights

Under the Nigeria Data Protection Act, you have the right to:

1. Be Informed: Clear transparency on how your data is used.
2. Access: Request a copy of the personal data we hold about you.
3. Rectification: Correct any incomplete or inaccurate information.
4. Erasure: Request deletion of data where there is no legal reason for its continued processing.
5. Object/Restrict: Challenge our processing based on legitimate interests or ask us to suspend processing during disputes.
6. Data Portability: Request the transfer of your data to another service provider in a machine-readable format.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us at:

Ganaf Tech Nig Ltd
Email: info@ganaftech.com
Attention: Chief Technical Officer